Customer Care

To deliver consistent, superior customer care, require a high degree of customer interaction in areas that deliver the greatest value. Thus, our success comes from maintaining regular contact with our PCO Operators, listening to their concerns, and providing them with fast and best possible solutions. In fact, we operate out of 20 regional customer support centers for immediate resolution to the customer’s satisfaction.

STM Sanchar NOC relies on the in-house and external monitoring and diagnostics tools, affording customers hassle-free maintenance. We continuously monitor the entire VSAT network for optimum performance and stability, offering our growing portfolio of customers the following services and support:

• 24/7 customer care support
  
• Faster identification and resolution of the problems through regional offices
  

Regional Support Centers: